"This program is fundamental to how the business operates... what you've delivered has been fantastic, it does everything we need it to."

Director of Product Development and Operations, IMV and ISV OEM ​

The mission:

Design and implement an NPI process with supporting tools and infrastructure to support volume ramp-up for a defence manufacturer.

QR_'s approach and impact

Phase one: Define

In collaboration with key stakeholders from all departments, QR_ designed and implemented a New Product Introduction (NPI) process with accompanying tools and infrastructure. The process opened with:

  1. Interviews and workshops with cross-functional stakeholders.
  2. Leveraging industry experience to create a priotitized challenge roadmap.​

Phases two and three: Develop and Execute

Defined project deliverables including RASICs, workload estimates & variability by project. Created three tools to empower teams to meet their deliverables:

  • Module-level Initial BoM Creation Tool
  • Resource Planning Tool
  • Business Timing & Release Scheduling Tool
  • Embedded new process through SharePoint hubs, training, hyper-care and merchandise.

Average historic project delay

Average project delay after implementation

Overrrun costs prior to NPI

NPI definition

Engagement cost

Quality read

A data-driven path to better NPD

Drawing on two decades in automotive, but equally applicable to any complex engineering program, this primer lays out how data-driven organizations can enjoy substantial engineering efficiency gains to mitigate current skill shortages and accelerate complex program delivery.

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